FAQs

Charius Freight Logistics FAQs

1. About Charius Freight Logistics

Q1: What is Charius Freight Logistics?

Charius Freight Logistics is a one-stop logistics and supply chain partner offering freight forwarding, customs clearance, procurement outsourcing, and logistics solutions from China to Southern Africa and beyond.

Q2: Where are your offices located?

We operate through strategic offices and partners in China (Shenzhen) and across Southern Africa, enabling smooth origin-to-destination coordination.

Q3: Who can use your services?

Our services are available to importers, exporters, traders, manufacturers, retailers, mining companies, farmers, investors, clearing agents, trucking companies, SMEs, and individuals.

2. Shipping and Freight Services

Q4: What shipping modes do you offer?

We provide ocean freight (FCL and LCL), air freight, road freight, and multimodal logistics solutions.

Q5: Which countries do you serve?

We serve China to Southern Africa routes, including South Africa, Zimbabwe, Zambia, Botswana, Namibia, Mozambique, Malawi, and neighboring regions.

Q6: Do you handle small consignments?

Yes. We handle small consignments from as little as 2 CBM and above through our consolidation services.

Q7: Do you offer door-to-door delivery?

Yes. We provide door-to-door, port-to-port, and door-to-port shipping options depending on client needs.

3. EasyBuy and Ship Program

Q8: What is EasyBuy and Ship?

EasyBuy and Ship is a flexible shipping solution that allows customers to book ocean freight with zero deposit or upfront payment, with payment due 7 to 14 days before vessel docking or port discharge (terms apply).

Q9: Who qualifies for EasyBuy and Ship?

The program is available to approved clients shipping from China with consignments from 2 CBM and above.

4. Customs Clearance and Compliance

Q10: Do you provide customs clearance services?

Yes. We offer professional customs clearance at sea ports, airports, and border posts across Southern Africa.

Q11: Can you assist with import and export documentation?

Absolutely. We handle invoices, packing lists, bills of lading, certificates of origin, permits, and compliance documentation.

Q12: Do you help reduce customs delays?

Yes. Our experienced clearing agents ensure accurate documentation and compliance to minimize delays and penalties.