A Service Agreement and Shipping Contract are essential legal and operational documents in freight forwarding and international logistics. They protect both the logistics service provider and the client by defining responsibilities, risks, costs, and procedures.
Defines the legal relationship between all parties and provides a basis for dispute resolution.
Specifies services such as air freight, sea freight, customs clearance, warehousing, and procurement.
Clarifies responsibility for cargo loss, damage, delays, and aligns liability with international conventions.
Outlines freight charges, payment timelines, currencies, and penalties for non-payment.
Defines claim procedures, reporting timelines, and dispute resolution mechanisms.
Ensures compliance with customs laws, export/import regulations, and international shipping rules.
Specifies whether cargo insurance is included, optional, or mandatory.
Establishes standard procedures for booking, documentation, cargo release, and storage.
Protects against fake payments, illegal cargo, and misrepresentation of goods.
Enhances professionalism, trust, and long-term client relationships.
A Service Agreement and Shipping Contract is a critical risk management and legal protection tool that ensures smooth logistics operations, protects revenue, and safeguards cargo throughout the supply chain.